At Blue Road Travels, your privacy and the security of your personal information are of the utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our website or using our services, you consent to the practices described in this policy.
Information We Collect
- Personal Information: When you make a reservation, sign up for an account, or contact us, we may collect personal information such as your name, email address, phone number, and billing information.
- Travel Information: To provide you with travel services, we may collect information about your travel plans, including destinations, dates, and preferences.
- Communication Data: We collect data from your communications with us, including emails, chat messages, and customer service inquiries.
- Usage Data: We collect information about your interactions with our website and services, including your IP address, browser type, and device information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and for analytical purposes. You can manage your cookie preferences through your browser settings.
How We Use Your Information
- Provide Services: We use your information to process reservations, provide travel services, and communicate with you about your bookings.
- Customer Support: We use your information to respond to your inquiries, provide customer support, and resolve issues.
- Marketing: With your consent, we may send you promotional emails or other marketing communications about our services and special offers. You can opt out of marketing communications at any time.
- Improve Services: We analyze usage data to improve our website and services, enhance user experience, and troubleshoot technical issues.
Disclosure of Your Information
We may share your information with trusted third parties, including:
- Service Providers: We share information with service providers who assist us in delivering our services, such as payment processors and travel suppliers.
- Legal Compliance: We may disclose information to comply with legal obligations or in response to valid legal requests.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.
Your Choices
You have the following choices regarding your information:
- Access and Correction: You can access and update your personal information in your account settings.
- Opt-Out: You can opt out of marketing communications by following the instructions in our emails or contacting us.
- Data Deletion: You can request the deletion of your account and associated information by contacting us.
Security
We implement appropriate security measures to protect your information from unauthorized access and maintain data accuracy. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email.
Contact Us
If you have questions or concerns about our Privacy Policy or the handling of your information, please contact us.